Usacomplaints.com » Cafes, Bars, Restaurants » Complaint / Review: Captain D’s - This store really needs an overhaul. #993035

Complaint / Review
Captain D’s
This store really needs an overhaul

I visited buy food in the chief d’s shop #3702 on 11/10 and my purchase was obtained at 18:30 (6:20 pm) simply to obtain my food 15 minute. Later just after many clients that bought meals after me had gotten their food and remaining. Our purchase was for just two - 2 item seafood meals plus one childs seafood supper having a part of mac & cheese. Not really a big order. There isn't any cause we ought to have experienced to hold back 15 minute. The shop wasn't packed both.

I'm the supervisor is going undercover and simply observe what's occurring within this shop. It's constantly receiving run-down. I've not noticed anybody except africa-americans operating there plus they all have an attitude of not caring when they consider your purchase and obtain your purchase right as well as in a reasonable fashion. The workers are also busy experimenting in the place of looking after clients. The shop is unpleasant and filthy. The bathrooms were dirty so when informed of the bathroom problem the workers simply switched around and dismissed me as though I'd stated nothing. The problem wasn't looked after. Used to do not really obtain a “thank-you for informing us”. These workers don’t worry about something but enjoying.

A person before me requested 2 glasses of tarter sauce and didn’t have them in his purchase. He'd to request it again and was just provided one-cup of marinade. Then he proceeded to request the 2nd one he requested and te worker got up a-cup and stomped about and got the tarter sauce and offered it to him. After he quit the worker, whose title is Alia, mentioned really fully towards the additional workers “he didn’t require 2 glasses of tarter sauce”, after which proceeded to express that, “why do we've to obtain this material for him” then chuckled in the scenario in a cutdown kind of method. She was out-of-line and had a need to maintain her mouth close and provide the client what he requested. You son’t reduce customers before different clients.

This store gets filthier and filthier each time I proceed inside. The workers are fitted careless and handle food incorrectly and there's food all around the ground behind the table as well as in the dining area.

This store actually wants a!

Why don’t you employ some bright people within the shop that worry about the clients?

I really hope somebody in high-up administration requires this criticism to center and inspections in to the method the shop is handled before it looses to much in clients.


Offender: Captain D’s

Country: USA

Category: Cafes, Bars, Restaurants

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