Usacomplaints.com » Shops, Products, Services » Complaint / Review: Dollar General Store - Rude... No customer service. #621545

Complaint / Review
Dollar General Store
Rude... No customer service

On Nov. 7th I acquisitions 4 items out of this shop... Sum paid $15.58 for products. Evening or two later attempted to come back your pet sleep for $5.00. The salesperson stated couldn't return until check removed. And so I returned to shop on Nov. 17th to come back your pet sleep. The one who was at register this time around was Richie... Believe he assume to become supervisor or associate supervisor for the reason that shop. Anyhow, he questioned what issue was. I stated, kitten was not thinking about the mattress, therefore desired to return it. I gave him the bill. I'd products I needed to buy on table. I told him I want my bill back. He stated I really couldnot own it. He explained I really could study reimbursement guidelines. I told him it didn't declare you'd to maintain bill. He explained; yes but I want it for several my paperwork. I said you can create backup; he explained; do not have duplication device. He then got hateful and said. Well, would you like it or not! I stated; provide it in my experience (talking about the bill). And so I simply got the bill; remaining products I needed about the table and quit the shop. There is additional clients around at the moment; who might hear his hateful approach. Therefore nowadays, Nov. 19th I visited Vincennes; desired to observe how it'd be to come back it within this shop. I delivered it; got reimbursement and asked how I really could document a on Richie from California Dollar General Stoare. After I request reimbursement Bonnie needed attention it really only and generously. She talked to check out worker there really properly when she asked her about anything. Subsequently Bonnie went and got Annette (supervisor or associate supervisor of this shop). Annette was really type and useful to I would like to understand what I ought to do when treated incorrect.


Offender: Dollar General Store

Country: USA   State: Indiana   City: Washinton

Category: Shops, Products, Services

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google