We waked into the rest. With 2 people standing to the side. (Waiting on their order) We proceded to the counter and waited for someone to wait on us. Meanwhile taking notice to one girl talking on her cell-phone, 2 gentleman chatting on the back, and another standing in the back and another employee standing at the drive thru. When the cashier arrives her attitude was very harsh! We placed our order which totaled 25.00 and waited. She handed us our cups so we proceeded to go and get our drinks. When we used the machine all it poured our was syrup. All the while the people waiting to the side are still waiting for their food. Complaining about how long it is taking. We then approached the counter again to get new cups because it was so thick in our glasses the lady shouts from the drive thru oh yeah none of those juices work. Well theres no sign posted. Could we please have new glasses.By this time there have been possible 3 or 4 more customers that have walked in and placed orders. The one customer by this point was finally served. The others still waiting when one employee starts asking customers about our order. It was ready. Before the people ahead of us whom by now have said that they have been waiting 20 minutes for their order. They placed our order in to-go bags when we were dining in gave us no silverware or napkins. So back up to the counter again for these items. Another 5 minutes go by and the 1st people that were ahead of us were served. Only to find out that they had not completed the order correctly. Still all this time there has not been a sign posted for the beverages my husband and I have been telling customers that the juices were out. One customer finally said something and an employee finally posted a sign on the machine. What a joke that this visit was. The employees were not properly in uniforms. Perhaps it's kfc policy that their shirts don't need to be tucked in or that other articles of clothing could be worn. (sweatshirts etc.) I & my husband have managed food establishment and our employees would have been let go with this complaint. Somethings really need changing in this location. Customer service was awful. It only takes one bad visit for someone never to return and only one person to tell another about his location. For it all to unravel.
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