Complaint / review text:
Everyone has problems it seems with the customer service at McDonalds. I guess it was our turn again on Sept. 4th. First of all no it was not crowded, no our order was not difficult. And yes the employee was a 100% boob... First we chose what we wanted off the menu before we stepped up to the counter. I wanted a # 2 med, my Partner wanted a #4 med and we wanted 2 cups of chili. So my Partner walked up to the counter and said "we want a #2 medium, a #4 medium and 2 cups of chili. The employee' response. 2 #2 value meals what size? My baby answered "no, a #2 medium" then he said ok "#2 medium and 2 #4 meals what size? Again my baby said "no a #4 medium. Ok let me try this again. A #2 and a #4 both medium size. And 2 cups of chili".. She had to remind him. Twice to give us our 2nd cup of chili. I asked for crackers only two packs coz I don't eat them with my chili. He gave us 8 packs. We took them home with us. He didn't give us our drink cups and when we asked for them he said "oh you want drinks?" my Partner said "duh yea, they come with the meals hence the word meal. Burgers fries and drinks".. He handed her two cups then proceeded to try to charge me for two medium drinks when I pointed out the drinks were on the receipt. He hands me two more medium cups then tries to charge me... I handed them back and said you gave us our drink cups already. Then he says "don't you want two more medium drinks" I shook my head then very slowly said "no, you forgot to give us our drink cups that goes with our meals so we asked for them. We did not ask for 2 more medium drinks there's only 2 of us we don't need 4 drinks! He nodded his head and said "ok".. So we waited and we waited for our burgers. The first finally appeared after about 3 minutes. Then while we are standing there waiting for our last burger directly in front of that embicile he begins counting out his register. First the paper money, then the change in the meantime our second burger has appeared behind him, but he's too busy counting out his register. I asked for it four times. Finally another worker walks over picks it up tosses it on our tray rolls her eyes then goes back to her little bitch fest with another employee. He looks up frowns actually reaches out as I'm picking up our tray and says "I gave you both your burgers?" he then counts the food in front of me shrugs his shoulders and goes back to counting out his register! I then angrily hissed get your head out of your ass dick lick and do your fucking job" then I walked away from the counter! I think we will stick with Wendys from now on!