A couple weeks before I stuffed 3 medications in the Van Nuys’ department drugstore to provide me $60 in benefits credit from Ralph’s. I visited make use of the credit on May-23 and was informed that used to do not need something. The store-manager informed me to contact customer support (he actually wrote along the telephone number for me personally) and stated that they'd additional clients complain concerning the same task. And so I named and was informed by your team that “ok I set the issue and it suggests that you've $60.” Therefore The a few weeks I return in to the same-store and visit utilize my credit and AGAIN they inform me there's nothing onto it. Today I'm really angry. Therefore again I contact customer support which period I talk to “Melissa” there who informs me an entirely different account. She informs me that I just have 2 breaks (for $40) which I applied them both! One about the 23rd! She's fighting with me, virtually informing me that I'm creating this entire history. Then she provides to provide me again one $20 credit, but will require away all my other rewards factors that I've gathered from my normal buying excursions there!!! She claims that I've to consider this up using the drugstore and it is of NO help me. I'm so angry at your organization and might truly similar to the credit that's owed in my experience please AND NEVER need to “bargain” together with your team for them. Shame you!!!
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