Usacomplaints.com » Electronics and household app. » Complaint / Review: IHome Audio Products - SDI Technologies Inc. IHOME Audio Product not reliable. It s broken after first year of use and company charging to replace. #990408

Complaint / Review
IHome Audio Products
SDI Technologies Inc. IHOME Audio Product not reliable. It's broken after first year of use and company charging to replace

I bought an IHome audio dock device to use with my Iphone model IP1 on March. After a couple of months I observed its A/C adapter was heating from time to time. On September after 18 months the device stop working. Yes, the warranty is only 90 days, however any product like this is suppose to last more than 18 months. I contacted the company through their website. After 10 days, the company answered back with the following:

From ihtechsupport

"Dear customer
We apologize for your inconvenience experienced with the iHome product.
Unfortunately, we were affected by hurricane sandy and we just re-established service.
The out of warranty charge is $100. However, I will go ahead and do a one time accommodation and reduce the charge to $60. Please include a check or money order with the unit to expedite the process.
SDI Technologies Inc.


Offender: IHome Audio Products

Country: USA   State: New Jersey   City: Avenel
Address: 135 Essex Avenue East 07001
Site:

Category: Electronics and household app.

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