» Electronics and household app. » Complaint / Review: Home Depot - Don t rely on HD product reviews - they don t accept critical reviews. #984496

Complaint / Review
Home Depot
Don't rely on HD product reviews - they don't accept critical reviews

I bought a Danco plumbing product at HD (a HD exclusive brand) and spent 3 hours and 3 phone calls to the manufacturer's tech service people trying to install it before giving up.

I found another product (Moen - a national brand) for about the same price and had it installed in 6 minutes using it's simple instructions.

I wrote a product review critical of the HD brand and critical of HD for carrying only this brand. It was rejected. I wrote another review, carefully constructed to avoid another rejection, but still calling a spade a spade. It was rejected again.

I wrote to HD via the feedback link on their website telling the their review acceptance policy was severely flawed and, as a result, their product reviews were useless to their customer.

Beware when reading any HD product review that they will not allow criticism of their products or policies.

Offender: Home Depot

Country: USA

Category: Electronics and household app.


Only registered users can leave comments.
Please Register on our website, it will take a few seconds.

Quick Registration via social networks:
Login with FacebookLogin with Google+