Hello, I have always loved Home Depot, like a kid going to a candy store. Over the past 10 months I have completely rehabbed a house in Rancho Bernardo, CA, shopping at Home Depot on Carmel Mountain Rd. and spending approx. $28,000 there. Several of the folks there recognize me when I come in and say hello because they have helped with projects, and I can name you the nice, helpful people by name. Love that!
Over the past few months, there has been a strange, rude solicitation of customers in the store by H.D. personnel. They have "literally chased me down the aisles" to ask me if I want a free estimate on things. It is now happening an average of 2-3 times per visit to this store. Last week the same person approached me twice within 5 min. to ask me the same thing, after being told no. Tonight I was approached 3 times by people asking if I wanted free estimates on everything from kitchens, to heating (that lady was actually rude), to windows, etc.
Please, Carmel Mountain Rd. Home Depot, stop harassing your customers! When I go there for a paint brush, I do not want to get chased down the aisles by aggressive employees asking me multiple questions, wanting me to get estimates on baths, heating, etc. You are literally running off your customers. Why would you choose to do that?
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