Usacomplaints.com » Electronics and household app. » Complaint / Review: Bluestar International Components - JONATHAN WILLIAMS no reply wrong product awful service no refund. #944181

Complaint / Review
Bluestar International Components
JONATHAN WILLIAMS no reply wrong product awful service no refund

Back in July, I ordered 3 specific Bulbs are are made for lighting up a system of lights around our pool.

Everything was smooth until I received a package from Bluestar only to find the product inside was not even close to what I had ordered. (See picture)

I tried to contact the company over the course of a week via: Email and Phone however; nobody ever picked up OR called back OR emailed back.

It was at this point, I contacted the BBB and they investigated. Shortly there after I finally received an email saying I needed to send the wrong items back (on my own dime) and they would promptly send out the correct ones.

I shipped overnight from Canada to New York, and got confirmation they were delivered and signed for by a "K. Karn".

From this point, I was told the correct blubs were sent to me on Aug. 8th 2012 however, I sit here today August 25th with nothing.


Offender: Bluestar International Components

Country: USA   State: New York   City: Huntington
Address: 215 E MAIN
Phone: 16313858171
Site:

Category: Electronics and household app.

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