I am pretty much repeating the same thing everyone else has said about this company.
Ordered a replacement bulb for my tv on Thursday, Aug 18 from Bluestar
International Components. They offered 2 day delivery... Recieved a
confirmation from USPS that the shipping label was printed on the same day Thursday Aug 18. All good so far.
Then
the waiting began. After the 3rd day, I tracked the package, and the
only history listed was the original alert I recieved on Aug 18
confirming PRINTING of the shipping label. I then called USPS and spoke
to a customer care person, she checked the status for me again, she
informed me that only the shipping label had been printed and could not
confirm shipment.
I then called Bluestar International
Components. Or should I say "I called Bluestar International's answering
machine"... No exaggeration, I called over 20 times over 2 days, left
7 messages asking for a return call, and not once have I spoken to a
human to date. Which happens to be Aug 26."Frustration" doesn't do
the feeling justice. Also sent two e-mails.
These people are a
scam, no 2 ways around it. I still have a broken tv, they have my money,
and e-mails and phone calls have done no good. I found it funny in a
weird way that in a previous complaint, someone from the company filed a
rebuttal in defense of their shady practices. Stated something to the
effect of "only the complaints appear/how about all the satisfied
customers?"... And then signed off "best regards" (salt in the
wound) followed by the same phone number that I called 30 plus times to
no avail.
I must make reference to the date of that complaint, November. Things havent changed.
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