I had to renew my magic jack today as service expired on April, I paid another full year of service to get my service back. It is already June and when I checked my account they put the expiry date on April and not a year after I paid a full year of service. When I contact customer service, they keep dropping my live chat and finally third rep i talk to tells me that service renews on the date of activation and not when you reactivate. I told them they are cheating customers of their money since I never applied for auto renewal to begin with. I would have gladly paid an extra year if they never discounted my service to from the date they said it expired to the date I paid. Long story short, they are scammers!!! DO not buy magic jack. They are jack asses!
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