When using the attachments, the machine left a-10" x-2" burn tag on my rug [the brush beater with this machine constantly revolves and it is designed to increase up while using the attachments]. To be able to document a state, they explained I should deal the machine at my very own cost (they supplied a prepaid delivery tag), finish an "Incident Report", and publish 3 pictures of the damaged region. After they obtained the machine, it'd visit a quality expert for "examination". Next, I'd be approached about my choices. I expected them to get a transformation period when I desired to understand how long I'd be with no machine. They mightnot give me one. I'd to purchase a brand new machine (NOT AT ALL a Bissell). Positive thing, since it required 16 times in the period I delivered the machine towards the moment somebody approached me. I had been informed that there is nothing wrong using the machine, which I should have been hovering about the vacuum while using the accessories. However they could change my machine. I acquired an estimation and requested for problems for my damaged rug. They insisted flooring depreciates. I'm getting them to Small Claims Court today.
0 comments