Usacomplaints.com » Electronics and household app. » Complaint / Review: Digital depot on line - Typical New York Rip-Off. #833815

Complaint / Review
Digital depot on line
Typical New York Rip-Off

This company will be sued in California for false and deceptive business practice and will include punitive damages. They are DISHONEST. I wanted to purchase a wide angle lens. I told "Ben" what I had and he stated "No, you don't have a true wide angle" I had a 18-55 canon. So he convinced me to purchase his "18-55: lens. Upon receipt of the package, the lens are identical. I called them back and theironly response was we can only exchange it for something else—no refunds. I read them their return policy and they said fine—I will charge you 15% restocking. I said it's your damn mistake for sending the wrong lens. He (Ben) then stated "you don't know anything about lenses" and hung up. I was able to return it with a authorization number and sure enough they deducted $69.00 for "restocking". This is how this company makes their money. Do this 10 times a day and you have $690.00.

Therefore, I was cheated. This company is incompentent and rude and arrogant. DO NOT BUY ANYTHING from them. They sell you what they want and not what you need. Then charge a restocking fee. I called my bank and immediately informed then of the fraud. They asked for a statement, a recipt and then gave me full credit of $309.95. I still intend to sue the crooks here in California for at least $20,000.00 and they will pay up since I will get a default judgment and execute in New York. Ben, is a crook!!! These guys belong in JAIL...


Offender: Digital depot on line

Country: USA   State: New York   City: Brooklyn
Address: 6605 20th avenue

Category: Electronics and household app.

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