Usacomplaints.com » Miscellaneous » Complaint / Review: Fotoconnection - Fotoconnection: Cons using Bait and Switch Brooklyn. #310830

Complaint / Review
Fotoconnection
Fotoconnection: Cons using Bait and Switch Brooklyn

I tried to buy a Nikon D40X camera with 2 lenses for $1,074.99.

The day after the order was placed I recieved a call from a customer service person named Adam. He told me that the lens that was advertised did not have a motor in it, but he could upgrade the order and get me a motorized lens for $1323.99. I asked him if the wide angle lens that was in the package was included in the new price. He told me that the item was not a lens but a conversion kit. The lens is advertised as "Limited Edition 72mm 0.5X Pro Wide Angle Lens Panoramic." NOT as a "conversion kit."

When I began to complain about the different package, he told me he would throw in a leather bag, a UV filter, a 4-hour battery pack, and a "better tripod" all for the new price. (The old price included a bag, tripod, and battery.)

I again told him I wanted the original package with the 2 lenses. He told me the original telescopic lens was out of stock. He then told me that I had to purchase this package or no package at all.
When I tried to cancel my order, he became agitated and rude.

He told me that the original package doesn't exist and I should just buy the one that is offered.
Yikes. Bait and switch.


Offender: Fotoconnection

Country: USA   State: New York
Site:

Category: Miscellaneous

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