Complaint / Review
Tracfone
Poor cell phone services

I have been experiencing ongoing problems with my Safelink phone. It does appear that Tracfone wants to milk as much money out of the customers as possible.

Problems I have been experiencing include having to enter my home phone number in up to five times when retrieving my house phone voice mail. Then, recently, they made it to where I could not roll over unused minutes with the safelink plan. Yes, if I used a prepaid plan, the minutes are rolled over.

And, last week, I lost my phone, so Tracfone decides to zero out my balance when I talked with the customer service representative about getting a replacement. This is why I have been sticking with a land line at my house. The cell phone industry in general is a major league scam.