Usacomplaints.com » Electronics and household app. » Complaint / Review: TMobile Broadband Internet - Broadband/Internet service does not work as represented. #797554

Complaint / Review
TMobile Broadband Internet
Broadband/Internet service does not work as represented

On April 24 I went into my nearby TMobile shop and bought a Dell Inspiron Laptop and bought 3G wireless support to-go withit. The issues began quickly. I delivered the Laptop towards the shop 24 hours later as a swap to get a fresh on that worked. I had been provided the impact that it had been the Laptop. Nevertheless, I was a faithful TMobile client for around 8 years and so I respected their community was not the problem. Till I'd issue after issue using the support - no link, getting kicked-off, super-slow rates - it had been practically impossible to-go online and do what I needed. And so I named T-Mobile, a great deal. I had been provided 1000000 various reasons for 7 weeks! They went the range from my laptop includes a disease to altering my intend to 2G because that is all I applied. I named a lot of occasions it felt just like a 2nd work. I furthermore, was ongoing to pay for my statement despite the fact that I had been not getting the support they offered in my experience. Well, I just can use 2G since I came across on on November 7 (7 weeks later) I had been assisted with a customer support representative (Theresa) who went a velocity ensure that you discovered "the pace of the Web slower than dial-up!" Well, I acquired a boss to provide me a periodic suspension for six months because of my unwillingness to keep poor company. It had been subsequently that I began challenging my agreement be ended, that I had been offered an item they didn't supply and completely anticipated an apology along with a reimbursement for that preceding 7 weeks of funds I produced in good faith. Fundamentally, I had been acknowledged for just two weeks and informed the periodic suspension might charge me $10 per month but, they'd not allow me to from the agreement or provide me-any additional breaks. I endured. I've been through the BBB and at this time an offer by them is they'll allow me to from the Broadband agreement easily provide them with the Dell Laptop. I'm informed that my community now's up and offered at 5G endless - today 9 weeks later? That's absurd. That's complicated in my experience since I purchased and taken care of the Dell laptop that will be my personal home. They did not give a 3G support which was offered in my experience ($39.99 month and caught for just two decades which likewise increased my 3 telephone lines!) and they've a (provide them with the $300 Laptop) to allow me to out-of a that I had been praising all-along. Lupe Pursuit may be the consultant who's tugging the offer (877) 290-6323 ext. 3417986 - she must shed her work over this kind of harassment. This really is cronyism and violent misleading methods at it is best. I ought to not be required to provide them something because they defaulted with this agreement. Particularly personal home in substitution for them closing the agreement. What is next my vehicle? A set screen television? I do want to be discrete of responsibilities to TMobile because it sickens me to possess togo through the strain of the.


Offender: TMobile Broadband Internet

Country: USA   State: Illinois

Category: Electronics and household app.

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google