Usacomplaints.com » Electronics and household app. » Complaint / Review: Sony Bravia Model KLV-32V400 - Warranty maintenance is horrible. #782907

Complaint / Review
Sony Bravia Model KLV-32V400
Warranty maintenance is horrible

Our Sony Bravia Design KLV-32V400 purchased about 23 Weeks back undoubtedly created issue of Damaging Image. I approached M/S Rajmahal Service-Center-Karnal (Haryana), Approved Service Heart of Sony Bravia. The Support Engineer who visited my location advised that Display cell is broken and necessary to be transformed. Personally, I paid Tv towards the Assistance Center on 09.11.2011. I had been informed that Estimation is likely to be educated by 11.11.2011. I regret to indicate that service-center individual didn't advise me the estimation. Personally, I visited the service-center on 12.11.2011 and got the clear answer that estimation isn't prepared and they'll advise me telephonically by 6 PM.

Exactly the same history repeated NO-CALL from Service-Center personals. Again on 14.11.2011 personally, I visited SC (Service-Center) and waited there for 2 hours to understand the estimation. Lastly The estimation of Rs. 11000.00 is advised. I required them to correct it. The Team in the table is really rude and questioned me to deposit the least Rs. 3000.00 if Television will be got fixed. Sadly I'd only Rs. 1000.00 in my own bag, Borrowed Rs. 2000.00 from marketplace and paid to SC individual. (Neglect To realize why requesting progress while my Television worth Rs. 32000.00 is by using them).

I had been informed the Television is likely to be fixed by 18.11.2011. The SC personals didn't consider it healthy to see me whether Television is fixed or Not. I know visiting SC from 19.11.11. Till day to understand the destiny of my Television. To-day i.E. On 22.11.2011 lastly I managed to get a place to obtain my Television and progress back. The woman about the table is really rude that she advised “if you receive your Television and progress back, you'll not have the ability to have it fixed anywhere in ASIA. We shall harm it in this placement that it might need atleast Rs. 40000.00 to obtain it repaired.”

I've all of the uncertainties that particular essential areas of my Television might have been eliminated my SC people. Is their in whatever way to obtain my Television in initial problem. How do I get my Television back, since SC people declined to provide me my Television Back.



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