Usacomplaints.com » Electronics and household app. » Complaint / Review: MagicJack - Advertised one price on their ad and would not allow me to purchase the jack for the price of advertised. They also notified me of renewal of services. I was busy and decided to renew late. #778708

Complaint / Review
MagicJack
Advertised one price on their ad and would not allow me to purchase the jack for the price of advertised. They also notified me of renewal of services. I was busy and decided to renew late

Magic Jack informed me of my renewal needs. I don't have a renewal nor automatic payment set up. I was busy for three days so I ignored the message for one week. I was checking my banking statements and that MagicJack entered my account and took out the renewal fee without my permission. Magic Jack has the worst customer service in the world. I had a chat with an operator for two hours which she placed me on hold during the chat over 10 times. Never did she try to get me the Magic Jack Plus for the advertised price of half off $34.95. False advertisement they lied!!!


Offender: MagicJack

Country: USA

Category: Electronics and household app.

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