Complaint / review text:
Lowes Frigidaire Refrigerator Extensive Maintenance Agreements - I do want to issue a comprehensive caution to clients in purchasing Expanded Maintenance Agreements in the equipment portion of Lowes - be sure you have dual paperwork of the purchase. We purchased a Frigidaire Fridge from Lowes in July of 2009. All we received for that 4-year expanded maintanance agreement was a revenue receipt using the bucks about the bill. For around annually we examined using the Lowes salesman once we went in to the Opelika Alabama shop and we were confirmed the prolonged maintenance agreement was on the shop pc. About 2 yrs later we examined again within the shop and also the our prolonged maintenance agreement had vanished from their website pc. We discovered in the corporate headquarters the nearby shop just retains the information on the pc for around annually. The organization headquarters had no report of the prolonged maintanance deal! We'd to threaten to visit the Al and also the New York State Attorney's workplace when they didn't correct it before they ultimately fixed the organization headquarters pc. Therefore ensure that there's a definite shop and corporate headquarters documents whenever you purchase any equipment prolonged maintenance agreement from Lowes. We are in possession of a phone number and guide quantity to get hold of the organization headquarters to obtain preservation completed about the fridge.