Usacomplaints.com » Electronics and household app. » Complaint / Review: Tiger Direct - Unable to fulfill orde. #691460

Complaint / Review
Tiger Direct
Unable to fulfill orde

Bought a lightscribe external DVD on 6/3. On 6/8, tigerdirect.com requested that the product be returned to them (something about a service interruption, which after speaking to 4 different customer service reps, including a supervisor, still has not been explained). On 6/10, I talked to customer support, who subsequently explained I'd to come back them (exactly the same product they required by delivered) before they'd deliver another out (she fundamentally assured me it'd be delivered on Wednesday). On 6/13, my consideration have been mentioned that my purchase had been kept till they'd verification in the client, that we named in, was informed which was a mistake, an additional customer support representative recommended it'd actually delivered and could be obtained on Thursday or Thursday. On 6/15, my consideration was still displaying them hadn't shipped and required client reaction, that we named a third-time, and was informed that it'd be another 48-hours prior to the product might deliver (despite guarantees on 6/13 it had been previously delivered). Lastly requested to get a boss (and my 4th person in customer support) who explained a tale unclear to all the additional tales from the first three repetitions. I finally just ended my purchase.


Offender: Tiger Direct

Country: USA
Site:

Category: Electronics and household app.

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