Usacomplaints.com » Clothing & Footwear » Complaint / Review: Genie Bra - Shipping & terrible customer service. #716959

Complaint / Review
Genie Bra
Shipping & terrible customer service

I requested Genie bras on 5/16. Paid $129.95 for that bras. The delivery and managing was $57.95

It had been shipped in a plastic case. I got them on 5/26. After attempting one on, it had been mentioned that I requested

The incorrect size.

I called on 6/7 to correct the size and wait for shipping. I had been advised used to do not need to come back the bras

Till I received the substitutes.

On 6/15 I had been told it delivered.

On 7/1 No bras received. I had been informed that I'd to come back them first and they might email me a return

Tag which some how got scrambled within the indication. They'd not mail-me a return tag since

They don't do this.

7/12 Named Genie Bra again since I really could not think what terrible customer support I had been receiving.

The best hand was unaware using the left-hand. Talked with Sales Representative Ryan Extreet and was informed

The substitutes might mail-out in per week having a two-week shipping which he'd email me another tag.

I received that e-mail but was scrambled within the indication again per Acrobat.

7/29 Named since I've not obtained alternative bras. Per Jennifer, owner stated that supervisor Kyle stated

Alternative not delivered. I'll get in 7-10 days. I reported to Jennifer that I'd been getting bad bad

Support and that I needed her to create that along in her pc records.

Today: 8/10 No bras. I ripped up my purchase info on www.geniebras.com also it stated that the purchase was terminated by client. I did so no such issue! I requested to consult with a andwas informed none were accessible

Which supervisor Kyle or Phil might return my phone. Im still waiting...


Offender: Genie Bra

Country: USA   State: California   City: San Diego

Category: Clothing & Footwear

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