Usacomplaints.com » Electronics and household app. » Complaint / Review: Eden Electronics - Eden Bass combo amp failed under light to normal use - Company refuses to stand behind faulty product. #687978

Complaint / Review
Eden Electronics
Eden Bass combo amp failed under light to normal use - Company refuses to stand behind faulty product

I purchased my Eden DC210XLT Metro bass combo in late December. I'm a gigging musician who mostly plays small rooms and it was time to finally get a nice piece of equipment. I don't play big loud shows and never had any need to turn the thing past 40% of the volume or master (about 10 o'clock).

The combo stopped working during a show in March (three months later). It suddenly lost all of its volume and was completely distorted. I contacted Eden, and they sent me to my local service dealer for warrantied repairs. Turned out that some small component in the amp failed. After a couple weeks, I had my Eden Metro back.

I continued to play small rooms with it. Honestly, I never really felt that it sounded as good as it should, even though it was better than my old backup rig. However I continued to play it until May of when my Eden Metro failed again during a performance, this time accompanied by a smell.


Offender: Eden Electronics

Country: USA   State: Illinois   City: Mundelein
Address: 444 E. Courtland St
Phone: 8479498444
Site:

Category: Electronics and household app.

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