This company is a rip off. I was sent a "free" sample cosmetics and was charged $1 for it from my bank account. That was okay. I was not home when the samples arrived but my husband did say something came in. That was on 12/03. I did not get home until 12/13. I saw the cosmetics and would like to return them. I called the company on 12/16 and was told that since it was not before the 10 day trial period, I could not return the cosmetics. I checked my bank statement and I was charged $130.41 on 12/14. They will not refund my charge and I cannot return the cosmetics. There were no instructions on how to get a refund if not satisfied. Also, when I talked to customer service, they said there was something in the application that says I only had 10 days to return the product. I did not see such thing.
0 comments