Usacomplaints.com » Electronics and household app. » Complaint / Review: Whirlpool velos Speedcook Microwave Oven with Convection - Service. #686228

Complaint / Review
Whirlpool velos Speedcook Microwave Oven with Convection
Service

Mid-February we realized that the stove was "beeping" and also the problem signal "F2. Q1, Contact FMEA seems about the control display. We named Whirlpool and was known A&E Appliance Service. On 3/7 Technology Rick ID #0009852 arrived and assesed the problem and named his tech-support to confirm what component was required to correct this issue. He was informed to-order a CNTRL-ELEC #22 664 W10115588 1 in the price of 228.28 something phone cost of $136.74 to get a whole of $365.02. I had been necessary to purchase this cost in those days support phone chg. Rick created a brand new visit for 8 days later (the component was to reach within 3/5 times). The appt. Was for 3/15 as well as the component hadn't appeared and so I needed to reschedule the visit. The component arrived late within the morning on 3/15. The rescheduled appt was for 3/19 between 8am-12pm. On 3/19 no body came by 11:30 and so I named to verify that the technology was arriving and that I was informed "yes they must be there briefly". Again I named at 1:30 and was informed the same. At 2:30 I named and was informed the same, but I'd to stop the appt in those days when I had dedication to go to. The brand new appt was for 3/22. Paul, technology #0725499 arrived and mounted the control panel. At approximately 6:00pm that night the stove began "beeping" using the same problem signal "F2. Q1, Contact FMEA. I named to record this and was informed that somebody could be out in approximately 1 week. I stated it was continuously beeping which appt was undesirable, whilst the stove is inoperable. I had been subsequently provided an appt for that following day, 3/23. On 3/23 technology Carl, #0564526 arrived and evaluated the problem and stated there is a free cable. Carl advised we buy a support agreement at the moment. We bought the support agreement for $135.42. At Approximately 1 week later the stove began "beeping" and confirmed exactly the same error signal again. I named and obtained and appt for 4/11. The stove at the moment beeped continuously for roughly 4 times! On 4/11 Rick technology #0009852 came and evaluated the situation when I required a handle construction 22 664 8206149 1. The component that I settled 365.02 for wasn't the problem. Rick requested the component and planned 4/19 for that installation time. On 4/19 Carl #0564526 arrived and mounted the handle construction. Throughout the installment a component about the internal door damaged and needed to be reordered. Carl created an appt for 4/27 for that internal doorway component to be mounted. On 4/27 Rick #0009852 came to set up the component and exposed the bundle and also the item was damaged and damaged. He requested another internal door component. He created a brand new appt. For 5/24. On 5/24 the appt was to become between 1-5pm. I waited until 4:30 with no one had appeared and so I named and was guaranteed that I had been planned for that day plus they may be operating behind schedule. At 6:45 I named again and was informed the specialist went house for that evening! I had been requested to reschedule to get a week later! I declined that time and insisted that somebody emerge 24 hours later, 5/25. I had been considering the fact that visit between 8-12. At 11:30 am I obtained a saving the specialist was working late. The specialist arrived at 12:30. Rick #0009852 came to set up the component and exposed the bundle and also the item was damaged and damaged again!!! Rick created a brand new appt. For 6/3. Nowadays the component came and that I chose to start it in the place of awaiting the specialist in the future and start it and you know what? The component is damaged and cracked!!! I've created 10 visits, because of the technology not coming inside the screen of time I had been provided one appt was terminated, one no show plus one cancelled since component didn't appear promptly. I've been really individual through this entire ordeal, but my persistence is working out. What'll it try obtain a component delivered that's not broken? I also want to be repaid for that first visit of $365.02 since the component ordered wasn't required (I've it if you like it back) and there is no reason behind something phone when the correct component wasn't requested. I've provided lots of my own time for you to be house for these specialists at a price of shed of earnings.


Offender: Whirlpool velos Speedcook Microwave Oven with Convection

Country: USA   State: Connecticut   City: Stratford

Category: Electronics and household app.

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google