I bought a Samsung Bluetooth headset from TigerDirect a few months ago that had a $20 mail-in-rebate that was to be submitted to this company, RebateTrack.
I followed the terms of the offer to the letter and submitted the offer as requested. However, I am then informed that I "supposedly" did not include the original UPC. However, I DID enclose the original UPC.
I contacted customer service and they are told me to resubmit the original UPC. However, I told them I enclosed the original UPC before, I can NOT send it to them again.
The response was this: "Unfortunately with out the original UPC the rebate will not process Mr *. I apologize for the inconvenience."
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