My sweetheart and that I visited Lowes in Lumberton, NJ on Friday evening, May 6, to buy a fuel dryer and also have it shipped and mounted. We discovered a dryer we preferred to get a good cost, however the Lumberton store informed us these were a power only tale, so that they delivered us towards the Lowes in Maple Color, which is really a gasoline only shop. We went down there instantly. They did not possess the design we noticed in the Lumberton shop in-stock and stated it'd be 7-10 days to possess it shipped (the Lumberton shop had informed us 3-5 times.) But we selected an identical design and organized to possess it mounted that weekend, Sunday, May 8th. Once we settled, we questioned what period the dryer could be shipped. The check out individual informed us "each morning" but could not provide us a precise screen. On Saturday morning I named to ask what period it'd be shipped. The telephone called for all moments before somebody eventually responded and informed us "10 to 2". My sweetheart and that I needed to be in a momis evening barbecue at 3. We waited and waited, and lastly at 2:20 I named them to try and determine that which was happening. Nobody can provide us any specifics. Lastly spoken to some supervisor who stated we were planned for 3-5, and had no idea who'd informed us 10-2 or why he'd instructed us we'd that screen. He also stated we were designed to have obtained a phone the night time before to verify our visit and reveal the screen of period we were planned for. We never received that phone. I eventually quit for that barbecue while my partner kept home to hold back for that contractors to reach. He ultimately texted me at4:30 to express they'd finally appeared. After which called me around 5 to inform me they mightnot discover the gasoline shut off which we would need to employ a company to set up it, despite the fact that we'd compensated Lowes for installation. The dryer has become resting within our dining area, completely ineffective... Your nearby neighbor lives within the same design residence once we do and had a fuel dryer mounted by Sears with no problems. Lowes has agreed to return out and attempt to examine to determine if they will find the gasoline shut off and decide whether itis situated someplace they'd be permitted to contact it. I am anxious in order for them to do something withit considering they do not actually appear to understand what they are doing. We now have to hold back around in order for them to return and select the dryer up so we are able to return it and obtain a reimbursement, in addition to needing to feel the entire experience of purchasing, providing and obtaining a dryer mounted from somewhere else—possibly Sears given that they appear to understand how to use a fuel dryer in a flat. This really is this type of disappointment, I'll never purchase something needing installment from Lowes again.
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