I bought a long guarantee out of this organization on the whirlpool refrigeratot Ipurchased at Lowes. The refrigerator is 18 mos old plus they ahave experimented with do the repair 12 times without success. I'm informed from the quality hotline the support technology needs to consider it unrepairable to be able to substitute the refrigerator and also the support technology informs me they are able to just do what their boos they consult with while fixing the refrigerator informs them to complete. Their "employer will not talk to me[ the client]. Whirlpool claims it's not protected because the manufacturer warranty went out at-one year, nonetheless they found restore beginning at refrigerator era of five mos. Lowes claims because we did not purchase the guarantee through them there's nothing they are able to do. Helpppppp
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