Usacomplaints.com » Electronics and household app. » Complaint / Review: Dallas Metro Appliance - Refrigerator Still not fixed, gives you the runaround. #673239

Complaint / Review
Dallas Metro Appliance
Refrigerator Still not fixed, gives you the runaround

On April 4th, I named Texas Metro Equipment at (972) 896-0814 and (972) 961-7817 and talked using the operator Richard Aragon. Our GE fridge wasn't defrosting, creating it-not to great. He changed the pc panel and was billed $225.00. Each day after, the problem was nevertheless existing and so I named him again. He explained he'll examine it that same-day. He did not come and so I named him again the next evening. He ultimately turned up following the 4th and he observed he did not link the thermostat properly thus he explained anything ought to be good.

24 hours later the defrosting/cooling problem was nevertheless existing and so I named him again. He explained he'll substitute the defroster/heater component free of charge due to the trouble I had been going through. He guaranteed to obtain it changed for me personally on April 18 or 19th, the most recent. He did 't appear or informed me he will not be arriving. I named him about the 19th and he explained he'll get it done about the 20th. Again he did not appear or approached me. He was today preventing my calls and providing me the runaround. He eventually stated he'll arrive at repair it on 4/22. As usual, he never turned up or approached me.

While you can easily see, because April 4th, I've been attempting to solve this problem with Rich. I've been really individual and he keeps encouraging in the future and he doesn't appear.

In a nutshell, he provides you with the runaround. You'll get instant aid whenever you 1st contact him therefore he call collect. If issues don't work-out, forget it. You will not notice him again or hear from him. He hides behind his telephone. ZIG Wylie, TX


Offender: Dallas Metro Appliance

Country: USA   State: Texas   City: Garland
Site:

Category: Electronics and household app.

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