This heater, another inexpensive bit of garbage produced in China, ceased employed in Feb; we purchased in March. Since Feb. 24, I've been provided the runaround by customer support, stating variously the part (fan engine) was on backorder, wasn't on backorder, that I'd have it in two days, that I'd have it in per week or five days, etc. I still don't possess the component, and so I am quitting and seeking a complete reimbursement for that return of the heater. Nevertheless, I anticipate that they can decline. Easily actually obtain the component, I Will need to do the installation myself, and I anticipate it'll last a couple of months, such as the unique one did. Prevent the product which organization. Duraflame created an undesirable option to get a producer and supplier, as well as in preserving only a little cash, they'll spend vastly within the long term.
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