I purchased a GE Hot Water Heater At Home Website, and through Homedepot I'd it appropriately mounted. Ultimate price was about $1775. About 24 months later, no heated water. I named PG&ELIZABETH they arrived to reignite the pilot lighting, explained it'd not remain on, and so I have to contact the maker. I named GE/Homedepot, they desired to assist me troubleshoot by requesting that which was incorrect. I told them. They didn't assist me identify but explained that I had a need to consider the "burner construction" totally out to confirm. I stated, sorry what's the burner construction? They stated, if you cannot remove it, have somebody who may to assist you. I mentioned I actually donot understand anybody who are able to help me. They stated, then employ a "plumber" to to remove it. I stated, I'm a person, I've no idea just how to consider the hot water heater aside. They actually stated "I'm not causing you to do it, should you cannot do it, get another person to complete it". Obviously I had been upsaid. I spoke to 2 various people and obtain exactly the same runaround. I wound up employing a company ($139) in the future by and have a look. It got him a couple of minutes to look for the issue... Then he named GE to possess them send the component. After I obtain the component, I have to contact the company back again to deploy... You will see another cost for arriving by and work price for adding the component. Complete about $250. If Hot Water Heater create by GE and offered by Homedepot with 12-year guarantee, why do I've togo through this type of trouble to obtain it fixed? And at my own personal price?
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