Usacomplaints.com » Electronics and household app. » Complaint / Review: Direct ecig.com - Misleading, deceptive. #634540

Complaint / Review
Direct ecig.com
Misleading, deceptive

Very misleading! Make sure you read the "Terms and Conditions" very carefully. You have a 14 day trial for $4.95, but you trial starts the day you order it. It took mine 8 days. You have to receive it and sign for it, and you have to be 18. You must call and cancel before the 14th day or you are billed the full price of $99.95 and then you are auto shipped refills monthly. It took forever to get a hold of someone, and you have to get a RMA# to ship it back for a refund, and there is a 10% restocking fee. And they can also turn you over to collections. The reason I ordered it was a "news" article on the internet concerning your heath, and it seem legit. After further investigation there is another company with almost the same article.


Offender: Direct ecig.com

Country: USA   State: Florida   City: Naples
Address: 2338 Immokalee Rd
Phone: 8882179026
Site:

Category: Electronics and household app.

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