Usacomplaints.com » Miscellaneous » Complaint / Review: Vibrant smile Colesdale Ltd - Colesdale Ltd. Fraudulent terms & conditions, fraudulent charges Tyne & Wea. #553837

Complaint / Review
Vibrant smile Colesdale Ltd
Colesdale Ltd. Fraudulent terms & conditions, fraudulent charges Tyne & Wea

I signed up on Jan 9th after reading the terms to be a 14 day trial. I received the trial product on Jan 27th. After trying out the product, I decided on Jan 30th to not purchase the full membership. I called (877) 482-25017 to cancel. I was told that I had already been charged $126.42 for a MEMBERSHIP on Jan. 14th. I explained that I didnt receive the product until three days ago, and did not care for the product. They told me that if I had wanted to cancel the membership, that I had five days to do so after the date I ordered on Jan. 9th. I explained that terms and conditions were 14 days, not 5 days. I did not want their membership. I was then told the terms and conditions could change at any time by the Company. I was also told there is no refund. I asked to speak to a supervisor, and they refused and they hung up the phone.

Their advertising is deliberately misleading to the consumer. It suggests that you are given a free trial which by definition means that you get to try the product first.



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