I purchased a machine and dryer from Lowes and bought a guarantee. While my machine broke I named to routine support. I'd to hold back 3 times for a scheduled appointment plus they offered me 3-4 time screen to hold back for that fix guy. I became popular function to hold back so when 5:00 o'clock arrived around with no fix guy I named to determine where he was. A&E mentioned they attempted to contact me but couldnt keep a note they needed to reschedule. They didn't call, they'd both of my figures with no call. I've a cell phone along with a house telephone, neither called with no communications. After I requested once they could easily get me in they stated seven days from today. That's garbage, I got knocked and today I've to visit the finish of the point? My partner requested to consult with the Supervisoris boss and he explained he couldn't move him which he was the finish of the point. The things they didnt tell me was when they cant have it set in seven days they've to provide you with a credit to get a new machine. I came across this out after operating to Lowes and talking with an extremely useful supervisor. I named the warraty organization back and requested concerning the 7-day principle plus they stated yes we are able to enable you to get a brand new machine. That will have now been good to understand after I was about the telephone with 3 folks from there with no you might inform me it was a choice.
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