I purchased a GE washer in September in the fresh HH Gregg shop in Hickory NC. The very first evening of Sept the bathtub smashed and actually bumped the leading screen off the equipment tossing garments and water throughout my laundry area. I named HH Gregg, some woman got the phone call, though I requested to get a supervisor, she insisted she might look after it. She explained, since I have didn't purchase the warranty I'd need to go up with GE. I again requested to get a supervisor, she offered me GE’s 1-800 number. I again informed her I needed to talk to a supervisor. She set me on-hold after which the telephone began to ring… She moved me to GE’s 1-800 number. I hung-up and named the shop back. I suppose HH Gregg has caller-id since the telephone visited after which a brief stop after which it called again, yes, she moved me back to GE’s 1-800 number. Mad, I experienced the automatic telephone program with GE simply to discover these were shut. 24 hours later I named the shop and lastly got your hands on a supervisor called “Jeff”. Obviously after detailing the garbage I experienced the night time before. Rob apologized and explained he'd be mindful anything and contact me straight back. Effectively 24 hours later, I named the shop back and requested for Rob the supervisor, some man called Jeffery got about the telephone, I questioned him if he'd got any were with my criticism. He swiftly I would like to understand he didn't understand something about my criticism. I told him that I talked to him your day before about this. Obviously he wasn't operating your day before. And so I described my issue again. Yes... Right... He’ll look after it and contact me straight back. The following day, I called back again to the shop and requested for Jeffery the supervisor... Jeffery no longer working today, I acquired to talk to Phyllis, obviously she didn't understand something about my criticism, I described it to her... Yes... Right... She’ll look after it and contact me straight back. She did contact me back around 9:00 that evening to inform me-she didn't get everywhere with my issue and recommended I contact GE’s 1-800 number that we did do 24 hours later. You know what, these were shut. Mon I did so obtain a your hands on GE also it works out Jeffery named them-and something man was planned ahead out to my home on Friday per week and two times after I first named HH Greg, I'd have now been genuine good for anyone to allow me to understand. Therefore today, because of GE’s 8-hour screen, I've to consider the entire day removed from function to hold back about the technician. The fix guy gets below scratches his mind, informs me he’s never observe this before, not a problem although he’ll repair it, he’ll be back in a few days using the components, and oh yes, using the 8-hour screen, I'd to consider the entire day removed from work again. So anyhow 1 week later he returns out and fixes the equipment, oh pleasure it just charge me significantly more than I taken care of the machine within the first-place to take-two times removed from function and supply the machine in the laundry mat for 2 months but its fixed. We’ll nearly 30 days towards the evening, the engine when out. Again I named HH Gregg, again since I have didn't purchase there prolonged warranty…. Yeah I understood the exercise. I told Jeffery I'd provide it back again to the shop and purchase a brand new, better, more costly device, using the warranty if her might provide me the price of this GE crap towards it... No... Cope with GE. I named GE and pleaded with subsequently to I would like to consider the equipment to some fix middle and so I wouldn't need to try two nights off-again. Ms. Lovewine (scenario # 769653) at GE said no, GE doesn't have any approved repair facilities, simply house repairs. I inquired easily might place the equipment outside in my own storage with water and energy connect for that fix guy to repair without having me having to be there. No, Ms. Lovewine stated the technician had a need to begin to see the device within the environment it had been getting used in, I advised her he was simply there per month before, nothing had altered. Before long Ms. Lovewine stated, while extremely improbable, she'd request when the technician can work about the device in my own storage and somebody might contact me on Friday to I would like to know if he'd do this. Obviously. I’m not waiting on Monday. Nowadays I’m likely to purchase a fresh low HH Gregg, non-ge washer. I'd recommend anybody considering purchasing something from HH Gregg, do what I ought to did within the fist location, seek the web, you will find countless grievances the same as mine. I suppose you determined purchase today I’ll never purchase something from HH Gregg again and that I may recall my expertise to get a very long time and retell it to anybody I notice is thinking about any kind of purchase from any shop later on.
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