Never purchase from this merchant!!! I purchased a DLP bulb from this merchant after speaking with one of their customer service representative and being assured that if I paid an additional $25. For overnight shipping I would have it by the next business day. Well, it's been 3 days since I should have recieved the bulb. I tracked the package and was informed by FedEx that they did not have this package in their possession, Discount-Merchant had only created a shipping label and the package was never shipped out. I called Discount-Merchant customer service and was given the run around before being hung up on. I continued to call and finally was able to speak with a supervisor that had no answers and was told "He would look into it and call me back in 15 minutes, I have not heard back from them. It has been nothing but headaches and aggravation. They are not a better business bureau accredited company. Save yourself a big headache by doing a little research and reading the reviews on this company.
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