Usacomplaints.com » Electronics and household app. » Complaint / Review: A&E Factory Services - No show, no accountability, no luck. #603675

Complaint / Review
A&E Factory Services
No show, no accountability, no luck

Where do I begin?

The corporation ought to be researched for outright scam. The main equipment businesses that agreement their make use of a&E Factory Providers have to be made conscious of the terrible character of the organization. We were lied to, informed inconsistent info by each individual who responded the telephone, stood up, obtained for fools, and taken down. Below is just a schedule overview of what happened.in the looks of issues, it would appear that our tale isn't unque which there's a routine of lies and scam associated with the way in which A&E does enterprise.

1. Whirlpool fridge lover is out after 9 weeks. Whirlpool assigns A&E Factory Providers towards the situation.

2. A&E agendas for an earlier Friday AM stop from 8-12. No-show by 1pm.

3. Named A&E who claims "Vehicle smashed down, be thereby 3pm". No-show by 4pm

4. Named A&E who claims, "you are next on-list. Technology is likely to be thereby 5pm". Technology turns up near to 6pm.

5. Technology starts fridge and, without screening something, expresses "Your lover engine is useless".

6. Technology purchases a brand new engine, and despite my recommendation to successfully examine the lover, claims he does not have to since "he simply understands".

7. Due to 4th July weekend, component does not appear until Thursday.

8. A&E claims they'll come Friday to set up component.

9. We delay ALL DAY LONG for technology in the future. We create 6 calls To Some&E asking on standing. Every time, owner claims the technology is on the way.

10. At 6pm, technology is stillnot there. Therefore, we talk to supervisor at callcenter. He shows us our purchase for support was never prepared. The technology was never on the way. We were lied to.

11. Supervisor ultimately has technology appear at 8am 24 hours later, Friday. It is a fresh technology, and he starts up the refrigerator to set up the brand new fan engine and discovers the unique isn't damaged. It'd anything stuck within the knives, and when eliminated, works correctly.

The moral of the tale: When The first technology had turned up promptly, and really looked over the problem in the place of applying clairvoyance to identify the issue, it might have now been set on day 1. Additionally, do not trust just one term that arrives of the mouth of anyone who replies the telephone In A&E.


Offender: A&E Factory Services

Country: USA   State: Virginia   City: Fairfax

Category: Electronics and household app.

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