Well here i sit after getting off the phone with metro's customer service witch was a joke.
On may 5th i payed my bill online though metro-pcs's "billmatrix", 3 hours later my phone was disconnected, called there customer service, they had my phone turned back on and opened a report, i hear nothing more about it. Then a week later my phone gets tuned off again! I call there s*itty CS dept. And get a "ohh sorry about that here its back on again". Another week goes by. Phones back off, call again they said "my bill is past due and you need to pay" even tho i have proof via bank statement and there confirmation number from there crappy "billcraptrix" there wanting ANOTHER $54.00 to have my service turned back on and will not even acknowledge my CC statement or the retarded confirmation number, imho. They just want more money, well sorry not gonna happen, and just like i told you CS lady # 7700somthing i will be posting this all over the internet on how you willfully ripped me off for my money and told me " SORRY".
0 comments