Usacomplaints.com » Electronics and household app. » Complaint / Review: Aaron s RFR Lease Inc - DBA Aaron s - They say because I have a Wii. #587011

Complaint / Review
Aaron's RFR Lease Inc - DBA Aaron's
They say because I have a Wii

Okay so my husband has decided its time to get a newer tv. So we head out to Aaron`s the sales and lease company in our small town. Everything goes off great we are making our payments and Tv is working great. Well one day when my kids are in school and I am out and about something happened to our TV. My daughter comes home from school turns on the Tv and theres something MAJORLY wrong. There are lines on one end of the tv and the other end is fine. So since I am still out I head out to Aarons and let them know whats going on. After a week if not a lil longer, the Tv repair man comes in. He looks at the TV and said thats physical Damage. Well I am like what the heck do you mean so he explains to me that something had to hit the tv in order for it to be like that. I asked well how can something hit the tv when we are not home, as to which I have three dogs and two cats. Well with that being said He returns with, Well I see you have a Wii maybe someone hit the tv with the remote. This has been known to happen. I am appealed. I said well how can the Wii remote hit it when NOONE was home. He dont seem to have an answer for me. He then says he's going to call Aarrons and after 15 minutes I should call them.

Well I wait he comes back in due to him forgetting to get me to sign a paper. I sign the paper and he informs me he has called Aarons. Well with this all being said, I am on the phone with Aarons and the guy gets smart and tells me well we know you have a Wii and the kids might have hit it, AGAIN I stress that NOONE was home. Again He gets smart and say well. You have to pay for it to be repaired I agree to this fine I just want my tv in working order. Well I said what if it cant be fixed will you swap it out. No... He is still telling me that the Wii is the reason my tv is broken. Again NOONE was home.

I said well my husband will not pay for this, and He has the nerve to tell me okay I am going to see you in court. I said you are treating us as if we did something wrong here and NOONE was home. So I told him I can see if we did something to the damned tv. But again NOONE was home, I dont know if maybe the dog got up there. Well even if my dog did, they are not going to change it out or fix it. So I still have a copy of my lease and I start looking at it. The Tv still works but has lines in it, I want them to come get it I refuse to pay. He again Says well the tech said you have a Wii and we think Now think that maybe someone hit it with the Wii remote., I stress again NOONE was home, He says well we cant take it back and you have to pay for it, But as in my lease I can at anytime Terminate my lease. It does not state in there that I cant not terminate it. So if I terminate the lease which they are refusing to let me termainate??? / what the HeCK???


Offender: Aaron's RFR Lease Inc - DBA Aaron's

Country: USA   State: Pennsylvania   City: Lewistown
Address: 14 Supercenter Plaza Drive
Site:

Category: Electronics and household app.

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