Okay, so my husband decided it was time to get a newer TV. We headed out to Aaron's, the sales and lease company in our small town. Everything went great, we were making our payments, and the TV was working great. Well, one day when my kids were in school and I was out and about, something happened to our TV. My daughter came home from school, turned on the TV, and there was something majorly wrong. There were lines on one end of the TV, and the other end was fine. Since I was still out, I headed to Aaron's and let them know what was going on.
After a week, if not a little longer, the TV repairman came. He looked at the TV and said that was physical damage. I asked what he meant, and he explained that something had to hit the TV in order for it to be like that. I asked how something could hit the TV when we were not home, and I have three dogs and two cats. He returned with, "Well, I see you have a Wii, maybe someone hit the TV with the remote. This has been known to happen." I was appalled. I said how could the Wii remote hit it when no one was home. He did not seem to have an answer for me. He then said he was going to call Aaron's and that after 15 minutes I should call them.
He came back in because he had forgotten to get me to sign a paper. I signed the paper, and he informed me he had called Aaron's. I was on the phone with Aaron's, and the guy got smart and told me, "Well, we know you have a Wii and the kids might have hit it." Again I stressed that no one was home. Again he got smart and said I had to pay for it to be repaired. I agreed to this, as I just want my TV in working order. I asked what if it could not be fixed, would they swap it out. No. He was still telling me the Wii was the reason my TV was broken. Again, no one was home.
I said my husband would not pay for this, and he had the nerve to tell me, "Okay, I am going to see you in court." I said, "You are treating us as if we did something wrong here, and no one was home." I told him I could see it if we had done something to the TV, but no one was home. I do not know, maybe the dog got up there. Even if my dog did, they are not going to change it out or fix it.
I still have a copy of my lease, and I started looking at it. The TV still works but has lines in it. I want them to come get it, and I refuse to pay. He again said the tech said we have a Wii and that they now think someone hit it with the Wii remote. I stressed again that no one was home. He said they cannot take it back and I have to pay for it. But in my lease I can terminate at any time. It does not state in there that I cannot terminate it. So if I terminate the lease, which they are refusing to let me terminate? What the heck?
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