Conns was charge with marketing and using warranties in an illegal manner. Since that time, nothing has changed. My mother was sold a 24 month extended warranty that runs concurrent with the 12 month warranty alread provided by the manufacturer.
Regardless, she specifically asked when she purchased the TV if the extended warranty extended the 12 month another 24 months and was told YES.
Of course that wasn't the case, the dated it on the contract for only 24 months from date of purchase, and Alan Sheppard the customer service manager for this company said she should have been smart enough to read the contract before she left. Great way for Conn's to treat a 70 year old lady, lie to her then call her stupid for not reading the small print on the contract.
Luckily Conn's stock is down almost 70% and the companies financials look sick. The warranties their scamming people with might not be any good anyways since it looks like the stock market and customers are starting to see how crappy the management treats customers. They don't care about people, famiies, mothers, or friends, all they do is trick people into buying warranties that don't help people.
Watch their stock and tell everyone to see what they are doing.
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