Usacomplaints.com » Electronics and household app. » Complaint / Review: Direct Tv - DIRECTV hd recv. #571673

Complaint / Review
Direct Tv
DIRECTV hd recv

On may I was on craiglist and found 2 hd recv for from 2 diff people. The people who was selling the equipment work for dtv. Them said the onl;y thing I would have to do is call dtv and get a new access card for 20.00 bucks. I did so. But I called in to make sure that both recv were own and not lease, that way I will not have a 2 yr commitment with dtv. But found out that 1 hd recv was own but the other hd recv was lease. Let me make a long story short. When I called in to cancel my service. I was told that I had a commitment for 2 yr. I told the agent to reserch his notes and the agent read one of the notes to me whice said them were unable to switch the hd recv from lease to own. I wish someone would have told me that. I called in many of time and every agent I spoke with said the problem has been taken care of. And they are trying to stick me with early term fees. So if anyone buys own equipment from any dtv employee, please make sure the agent you speaking with is not overseas in some out source call center.


Offender: Direct Tv

Country: USA
Site:

Category: Electronics and household app.

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