Usacomplaints.com » Electronics and household app. » Complaint / Review: Eastman Kodak - Don t stand behind porducts. #548816

Complaint / Review
Eastman Kodak
Don't stand behind porducts

I purchased the item below at Walmart. One of the four batteries will not recharge obviously defedctive, Kodak won't replace.
Kodak C-Series Digital Camera Accessory Kit - Includes Mini Tripod, Neoprene Camera Case, 4 Pre-Charged Ni MH Batteries & Charger.
Should have arrived for pickup between Thursday, 12/11/08, and Wednesday, 12/17/08.
These batteries are supposed to be able to be recharged numerous times. On or about January 10 (approx. 1yr and 1 month old) I found out one of the batteries was unable to be recharged. This set of batteries had been in the camera a little before the Thanksgiving holidays, so I can't exactly determine when it the one battery went bad. If the other three are good and one went bad I'd have to assume it to be defective. I sent Kodak customer service an email asking if they would honor their one year warranty. I am no longer purchasing Kodak products. Poor customer relations. There are cheaper batteries available at different websites.


Offender: Eastman Kodak

Country: USA
Site:

Category: Electronics and household app.

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