Best Buy offered a "Pay NO Interest for 36 months" promotion when you applied for their HSBC credit card. It took Geek Squad 2 weeks to install my TV (I live 4 floors above their store in the same building). Upon GEEK arrival they tell me the Sales Rep lied about all the "accessories" needed to install and use the system. It took 3 days after to finish the installation due to wrong parts. The Sales Manager told me if i pay the minimum due each month ($125) I wouldn't have to pay any interest on the TV (ha, ha, ha). I set up the automatic withdrawl for the account and left.
I never recieved an account statement in the mail (I asked once in person & several times on the phone, I still have not received one!). Each month I could see via bank statements HSBC/Best RIP OFF was withdrawing the cash (all good, right?). I call Best Buy/HSBC yesterday for an update and a represenative tells me my account balance is $2300!!! My total amount was $2115 back in Sept. $125/month has been deducted from my account since I took the TV home (I couldn't use it for 17 days). Let's do the math - 16 mths. X $125= $2000 ALREADY PAID!!!
Anyone have a suggestion? I would appreciate it very much! Happy New Year, right?
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