Usacomplaints.com » Electronics and household app. » Complaint / Review: Sears - Failure to exchange and honor Production Maintance Agreement purchased 2006 thru 2009. #536618

Complaint / Review
Sears
Failure to exchange and honor Production Maintance Agreement purchased 2006 thru 2009

Our grievances is approximately these items: Sears/NordicTrack Treadmill and Amana 27-Inch alongside fridge and Sears Garage-Door operator they didn't trade and recognition Item Maintenance Contracts bought from 2006 thru 2009. It got me from 2006 to obtain a substitute treadmill, but no fridge or garagedoor operator after Sears understood they might not repair them in 2006. Sears sent to me a gas dripping and scores treadmill and that I was informed it had been in a demo-mode the Wednesday after shipping (11-28-09) (next evening) by salesman Eliane, it had been to be always a new treadmill and revenue slides exhibits $1200, not really a used or display design, I had been provided a spoken gift certificate and another year guarantee onto it by Wealthy I.D. #83143 consultant named by shipping and put up guy Bobby Graham on 11-28. I've named nearly daily on numerous and various numerous figures and times, talking with folks from Sears who explained they'd help get new treadmill sent. This this day 12-15 I still have this greasy dripping product in my own home on my rug, nor understand if it's damaging the rug at the moment. No body can help me and that I don't realize why they'll not only provide a brand new treadmill in my experience. This treadmill was an upgraded for another treadmill I'd been looking to get mounted or changed from 2006 thru 2009 this shipping day.

Sears lied again and again and didn't deliver an individual to correct my treadmill, fridge, or garagedoor opener. They are in possession of left me over and over dropping food, not utilizing the garagedoor operator, and today the aged and new treadmill. I don't understand why they strongly named me per week before 11-03 to restore the merchandise guarantee about the fridge and also the previous damaged treadmill given that they hadn't set or recognized the present item maintenance contract I bought from 2006 thru 2009. Today I've no treadmill (no longer working), no alongside fridge with working both factors along with a garagedoor the does what it really wants to should you dare utilize it to lift-up its fat. I want support and Sears simply seems to rest and rest and also the Orange Riboon people John Forrest and Melissa and Rose Jeniolo Reps known assist plus they have lied in my experience over a year ago. During 2009 these Blue-Ribbon Reps have shut my situation throughout a period they questioned me to allow them emerge and try again to correct these items. I've been informed my situation was near and Mellisa had quit the Blue-Ribbon after which John had exposed it-up after which shut the criticism out after encouraging to obtain the garagedoor operator set or changed easily allow them attempt to repair the treadmill by putting the components sent for fix while Melissa had the event closed. After I picked a treadmill, Rose Jeniolo named me and declined to complete something to obtain me a brand new fridge or garagedoor opener. I'd not had the treadmill sent. I should acknowledge this individual Jeniolo was really unpleasant in my experience and daring me to continue looking to get aid for missing food, fridge and garagedoor opener. I never could easily get the food alternative as guaranteed by them for that numerous occasions I dropped food. I'd folks from the National Corporate Office for Sears guarantee, The supervisor Mr. Anderson inform his repairmen to complete the meals dropped types at my home yet another than one occasion and also the Blueribbon individuals tell me I had been likely to have it to protect $250.00 every time. I never got some of that food dropped cash from 2006 to 2009 and numerous drops. I'd a repairmen arrived at my home for several three products who didn't understand how to repair one and sometimes even all three of those items. I'd repairmen arrived at my home and WOn't purchase damaged or on operating components for that refrigerator, one that didn't learn about food and just how to see or make use of the digital electronic control cell, one that requested components which were not the dimension right for my refrigerator, one that never understood where the engine was situated, one that explained the clearer containers that I extended to missing all food inside them wasn't included in the agreement and infact no inner components were included in the contract, but he lied and published lies for them That of my food was ruined, but it was my grievances of not having the ability to maintain food clean with-in three times or less of buying and also the fridge was operating about the highest levels. I'm supply up but still dropping income from Sears damaging measures.

I'll state that the supervisor of the Merrillville Shop did all he explained was in his power-over the decades to assist with my grievances, but people he approached didn't provide me a brand new alternative fridge or garagedoor operator and also have not finished the shipping of the new treadmill of the higher-value per the Manufacturing Maintenance contracts. I don't understand why anyone might buy something from SEARS when they have been through what I'm going right through from before 2006 restoration of the Manufacturing Maintenance Contracts closing 2009. Be cautious since they usually takes back that which you may carry-back for them, however they won't allow you to if you FAIL to make it back again to them and play the role of a truthful paying client. Faithful for more than 20 years along with other relatives and buddies were who currently concerns where. They've existed through this headache with me and they'll not be quiet when speaking with their buddy etc and so on.


Offender: Sears

Country: USA   State: Indiana   City: Merrillville

Category: Electronics and household app.

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