One year ago, after receiving my own line of credit, I decide I should pay my own bills and notify sprint that the responsibility is now mine. What does Sprint do? Cuts off my service, sticks me with a $125 phone bill, and refuses to reconnect my service until I pay it. After SEVERAL aggrevating phone calls, they still refuse to back down, but assure me that the $125 will be credited to my account in 11 months as long as I stay in good standing with sprint (i.E. Pay my bills on time).
I tell them I no longer want there business. They say that's fine, but since i have already claimed bill responsibility, I have miraculously signed another contract with them and it would result in a $150 cancellation fee. FRAUDULENT B*STARDS!!! I was NEVER told this! This is what an honest man gets for wanting to take care of his own responsibilities?! After cooling my anger, I decide to give in and pay my bills biblically. As soon as I got them, I payed them. 11 months rolls around, but I still receive a bill. I call customer service and tell them I should have been credited. The customer rep has never heard of such a thing. I'm furious.
I go down to the Sprint store only to have the manager cop an attitude with me after I tell her my story. I ask her how she would feel if this was how her cell phone company treated her. Her response: "I don't own a cell phone." THE MANAGER OF A SPRINT STORE DOESN'T EVEN OWN A FREAKING CELL PHONE! THE MANAGER!
Incompetence is inexcusable. I call the credit department. They assure me that if such a bill was payed, that it would show up and for me not to worry about it. So I don't. Three days ago I receive a call from Sprint telling me that I have a balance that is unpaid. I hang up on them a call the crdit department immediately. The rep tells me since I hadn't paid the bill on the 11th month, the month THEY PROMISED that my account would be credited, the agreement was void.
THIS COMPANY HAS LIED, CHEATED, AND SCAMMED HARD WORKING PEOPLE FOR FAR TO LONG. It's impossible to read the fine print, when the words aren't even there to read! This company makes money through phantom contracts and false promises. Enough is enough. Threatining to ruin my credit; Shutting off my service which I can't even receive in my own house, by the way. Sprint is a wad a beuracratic sh*t wrapped up in a nice box and sold to an unknowing public. You pr*cks owe me $275 and about 30 hours of my life wasted dealing with your incompetent, mindless dumbsh*its you call employees. Boycott sprint!!
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