Usacomplaints.com » Electronics and household app. » Complaint / Review: Yamaha Electronics Corporation - Horrible tech support experience. #505845

Complaint / Review
Yamaha Electronics Corporation
Horrible tech support experience

I purchased 2 Yamaha devices plus they were probably the most complex devices I Have ever endured knowledge with. I am good with household technology. I've hooked up numerous surround methods in my own evening, but each time I've needed to transfer these recipient and re-connect it up, it has been a period consuming headache. The largest downside of the methods is its failure to result electronic audio to a lot of places (like areas). If you connect your Satellite Television for this recipient using a digital result, you will not have the ability to notice any audio utilizing the area results (like for speakers in another space or exterior). It is simple to overlook this downside and get insane attempting to determine why there is no audio appearing out of the speakers.

However, the worst part about these devices hasbeen the tech-support at Yamaha. The technicians you will find rude, condescending and unhelpful. If you do not have a diploma in technology, they behave like you are an idiot. After I eventually achieved the top client solutions supervisor, Chuck Hill, he likewise was very unprofessional, patronizing and condescending. I understood why his subordinates escape withit.

We Have didn't buy any more Yamaha technology consequently of the tech-support and also the way they handle their clients. I have been really disappointed using their devices and you will be pleased to substitute them with these from another organization.


Offender: Yamaha Electronics Corporation

Country: USA   State: California   City: Buena Park

Category: Electronics and household app.

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