This company sold me a camera outfit last year. I'm finding out through other reports that I was actually lucky to receive the product I purchased. I used this equipment for the year with my business and it worked perfectly until about 1 month ago. I also purchased the Nikon warranty with this package deal I bought.
I tried calling the numbers on my receipt and found out all the numbers on my receipt and the ones I could find on the internet all lead to a dead end, no answer and disconnected numbers. I was able to contact Nikon, whose customer service is in another country and if known that alone I would have bought another brand camera. They did give me an address to send the lens that I was having problems with but would not give me a phone number. ODD I KNOW.
Well I sent the lens to the address Nikon gave me and I was able to get a phone number off the internet. I called the repair center to see how long this would take and they told me I should have the lens back in 5-7 days. I sent this out with postal insurance, Thankfully I chose to insure this. Well after 3 weeks and no repaired lens I decided to call the repair center and they told me initially they never received the lens. After contacting the post office I mailed it from they provided me with a copy of the signature of the person who signed for it. Another call to the repair facility was made and they now say they received it but it was reported as stolen property so therefor I would not be getting this back. I KNOW SOUNDS FISHY TO ME TO...
So I'm guessing either Sunshine electronics is selling stolen property or Nikon is trying to cover up either a lost or stolen from their possession a 200.00 lens. I'm going to post one of these for Nikon also because I find it strange the sequence of events that took place with the repair facility and the fact I was able to register my camera along with both lenses I purchased and was never notified these were stolen property. My best word of advise to everyone is don't buy ANYTHING from Sunshine Electronics of New York and also don't buy any NIKON product because of their handling of basic customer service issues. They will not give you any info at all and will not return any phone calls you make to them and when you do talk to someone you are passed from one imbecile to another with nothing accomplished and frustration is given to you the customer.
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