Usacomplaints.com » Electronics and household app. » Complaint / Review: Ikesound.com - Ikes Electronics - Ikesound sends defective porducts to unsuspecting buyers and makes the buyer pay shipping to have a product that was nt working in the first place shipped back, they have the ordacity to charge a $39 return fee. #486036

Complaint / Review
Ikesound.com - Ikes Electronics
Ikesound sends defective porducts to unsuspecting buyers and makes the buyer pay shipping to have a product that was'nt working in the first place shipped back, they have the ordacity to charge a $39 return fee

I purchased a refurbished Amp from ikesound.com I took them a few weeks to get the amp to me. When the Amp arrived it looked like it had been ran over by a car. It was installed by a professional, it was not in working order. I proceeded to email Ike Electronics aka ikesound.com and the person I was in contact with was'nt making any since so I decided to call, I talked to Shree she told me I could send it back anytime she gave me and RMA 3808, My son did not have the extra $36 to send it back so he had to save the money which took him 30 days. He boxed it up and sent it back. I received and email from customer service saying they require another $39 to process the return because it was after the 2 week time frame which Shree never said anything about. I have tried to work this out with Laura who says she is the Owner. Now Laura will not even talk to me on the phone. If I continue to send ikesound money this $160 Amp could cost me $234 not to mention if they charge me to ship it back! This is the worst transaction I have ever encountered!


Offender: Ikesound.com - Ikes Electronics

Country: USA   State: Florida   City: Hallandale
Address: 1068 NW 3rd Street
Phone: 9544557287

Category: Electronics and household app.

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