Usacomplaints.com » Electronics and household app. » Complaint / Review: AHS (American Home Shield) and United Air Temp - HORRIBLE and UNROFESSIONAL service for big ticket items (Central A/C). #477569

Complaint / Review
AHS (American Home Shield) and United Air Temp
HORRIBLE and UNROFESSIONAL service for big ticket items (Central A/C)

For final 5 months AHS (American House Guard) and also the sub contractor (Usa Air Temperature) have now been exhausting to repair my Main A/D device and thus much the problem hasn't been solved. I popped a solution with AHS around Memorial Day for my Main A/D not cooling the home. The subcontractor turns up after 7 days (based on subcontractor it’s a typical exercise, AHS has 2 business-day to reaction after which the subcontractor has additional three to five business-day to exhibit up when the solution is designated for them).

The specialist advised that there's some trickle within the program and he wants agreement from AHS to return various other evening when it’s bright and warm to do the flow check. After returning and forth with AHS customer care and sub contractor, the technician turns up following a week

Today based on specialist, the compressor has died and there's no problem with trickle and his supervisor (Sales Person) can come and examine my choice, the supervisor was there to purchase me fresh device and just how exceptional there support could be, easily had there support strategy and never AHS Guarantee, they'd have support my problem within several hours of the phone call.

The supervisor advised me when I choose to substitute the compressor, you will see around $250 not coated price in my experience and it usually takes everywhere from 5 to 10 times to-order the component and repair it. Once I went using the fix, sub contractor wasn't pleased, because they don’t create great cash repair and desired me to pay for first before he'd purchase the components. I'd to-go thru so much plain and backwards and forwards with AHS for that sub contractor in the future and repair the problem. The sub contractor was racially account (elegance) me that I had been not likely to spend the not coved costs.

After spending the Combined Air Temperature upfront for not coved costs, The sub contractor uses 7 days and changes the compressor, however the device was nevertheless no longer working and also the specialist arrived numerous occasions to regulate the refrigerant with no fortune and also the device wasn't cooling the house, Today we where back using the same issue, there's some trickle and also the specialist must perform a flow ensure that you I've to hold back additional week prior to the specialist turns up and based on him he set the issue, but nonetheless the A/D wasn't cooling the house.

Today its nearly 5 months and we're out-of cooling and also the unit nevertheless no longer working, and based on the sub contractor (Usa Air Temperature) it time for you to alter the Condenser (the out-side A/D device) and you will see inclusion not backed cost of $250, that we have to spend upfront prior to the specialist may come and deploy the unit and wish this time around the problem is likely to be looked after and it does not they've thirty days to repair it.

In most this I increased the problem as much as the Leader of AHS (Mr. David Crawford) as well as talked with Combined Air Temperature COO (Andrew Sirpos). Based on Bob its there guidelines to cost client first so when requested for that organization guidelines doc, he refused and that I got the clear answer estimate "its from my mouth for your ears" as well as the COO of the organization wasn't prepared to guarantee when the function is likely to be finished.

I'm it’s a large Fraud, where AHS may be the lead generator for subcontractor and also the subcontractor exhausting to rip-off customers. I've previously settled the $65 service-fee $165 not protected cost to compressor and today they're requesting additional $250 for Condenser and there's no guarantee from one to truly repairing the problem.

I've nearly created my brain to consider AHS and Combined Air Temperature to count and exhausting to selection good quality attorney and might enjoy knowing if worthwhile attorney and need to participate me using the suit

I will be attained at charles at realtysrv.com


Offender: AHS (American Home Shield) and United Air Temp

Country: USA   State: Virginia   City: Fairfax

Category: Electronics and household app.

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