Tuesday, May 26
Received phone message @ 501 276-1365 from Amanda regarding media inquiry will return call tomorrow A.M. And record.
Wednesday, May 27 10:50 A.M.
Called and spoke to David (U2631) at DIRECTV he informed me Amanda would return my call within 2 hours.
Amanda (R9631) at DIRECTV called offered me 60 days credit I politely refused and again informed that I would be suing in small claims court and filing criminal charges for unauthorized use of a credit card. Amanda kept telling me that DIRECTV had spoken with me and I had not called DIRECTV to confirm the disconnect and that DIRECTV had billed me for approximately 30 months before I noticed. I stressed to Amanda that I had never been contacted by DIRECTV after my initial E-mail in July and that I had never spoken to DIRECTV about this account until February 24 when I discovered the fraudulent billing.
DIRECTVs position appears to be that I did not catch DIRECTV soon enough so DIRECTV intends to keep most of the funds that DIRECTV fraudulently removed from my bank account and that I did not catch DIRECTV quickly enough. Approximately $100 credit does not equal the approximately $1600 dollars DIRECTV obtained fraudulently.
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