Usacomplaints.com » Electronics and household app. » Complaint / Review: Verizon - May keep your cash once you interface. #434351

Complaint / Review
Verizon
May keep your cash once you interface

I ported out my quantity to att following a lengthy contractual relationship with Verizon. It was about the day that my support is billed everymonth. The interface required about 4 hours and that I was disconnected from Verizon. I named a few times later to ensure that anything was because it ought to be. I had been informed from the CSR that Yes the interface had previously occurred about the day that it did. After I asked about how exactly the payment for that month might occur the CSR explained that I spend per month ahead of time for my support. I had been unaware of the exercise and so I questioned easily paid for that month ahead of time which is just 3 times into (having ported about the evening) may I possess a reimbursement about the support? I had been informed that I really could not. I requested since my amount have been ported may I obtain a extra quantity to make use of the support that I'd taken care of? I had been told I couldn't. I had been informed that because I'd a paid ahead of time strategy the cash I settled ahead of time might protect any ETFis I would have. Shock that I acquired a statement for an ETF? I ought tonot have already been but I had been surprised. After I asked having a minute CSR about that, I used to be described in excellent depth all of the details of the statement I'd before me but used to do not obtain a simple solution about the registered point going to the concerns that I'd. Positive thing my degree involves reading at actually an elementary stage normally I'dnot have now been ready to complete it without him. Period and time again he repeated the $ sums because of verizon on my statement and period and time again I really could get no solutions to my questions. The one thing he might express is the fact that the very first CSR had entered that I'd infact named a few times following the interface to ask about choices to porting out? Which the amount was ported out-but not that she'd guaranteed these afore-mentioned Products and he might just think that which was entered. He also subsequently transformed up my real agreement day towards the 7th of every month rather than the 14th permanently measure. Finally he mentioned he did not officially receive the interface request one more 7 days after my telephone discussion with CSR Number 1 despite the fact that at that time they'd stop my support for 10 times. And incidentally you've to pay for condition and national taxes about the ETF! I inquired what item I bought for that 10 bucks in tax and he mentioned that any deal that fees location takes a duty!


Offender: Verizon

Country: USA   State: Washington

Category: Electronics and household app.

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